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What is On-Going Support?
The operationalization of your ERP system after go-live is critical. Do you have the appropriate support infrastructure in place? Do you have challenges keeping up with the new functionality and features within Workday? Can you build the dashboard and reports that your organization needs?
Our post go-live support consultants assist in helping you maximize your system by providing the following services:
Application Auditing
Ensuring your application is performing to it's fullest potential is critical. Has your configuration evolved with your business processes?
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Let us do a deep dive into your tenant and work with your team to make sure the system is functioning as it should.
Configuration Modifications
ERPs are constantly evolving and unless you have a team of dedicate experts your application may not be leveraged to it's fullest potential.
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When configuration changes are beyond your team’s capabilities and you need support - our team can be your safety net to get these done.
Reporting &
Integrations
Reports and Integrations can be technically challenging and are often left unfinished during implementations.
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We have a team that specialize in these areas and we not only build and support but educate you on how to create, modify and understand the details of those reports or integrations.
Workday Release
Update Services
Twice annual Workday release updates can be daunting for clients as they require a clear set of skills in a very defined period of time.
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Planning release updates, system changes, testing and deployment are some of the items which we do for our clients – let us help your organization too.
Let's face facts – no matter how well your ERP project is implemented – it will never be perfect and it will never be finished.
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Your ERP will continue to evolve as your business changes and having a nimble and adaptable support model is critical – our team of consultants can provide the skills and flexibility needed to ensure that application continues to be run as effectively as it did on go-live.
Why?
How?
We have a team of experienced support consultants that have worked in the roles that you may need day to day.
This is delivered with an exceptional group of remote, time and materials team of individuals that have a variety of functional, technical and project management skills.
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We are the "safety net" of specialists that you can call when you have situations that might be beyond your team's abilities.
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